Our vision is excellence in pre-hospital, hospital and post-hospital health and social care – i.e. every client and relative of the client experiencing the best health and social care possible, all the time.
Our mission is to advocate for patient-centred care, prevention, health literacy, patient empowerment to achieve better health care outcomes
What is patient-centred care?
Patient-centred care seeks to put patients at the centre of all care efforts. The emphasis is on getting health and social care professionals to respond more adequately to the needs and wishes of the patients, to improve communication with patients, to improve the care environment, to improve continuity of care and care transition and to work with relatives to achieve the best patient outcomes. The client and their important support person must must be empowered to have control over the care being given and to participate actively in that care.